News & Updates
Update

Discover and Explore Add-On Products in the Renterra "Marketplace"

Andy avatar
Shared by Andy • April 01, 2025

Hi there,

We’re excited to introduce a new Marketplace page in Renterra!

You can now find a Marketplace tab on the left-hand side of your dashboard. This page gives you an easy way to explore additional Renterra products that can be added to your account.

Currently, the Marketplace features two of our most popular add-ons:

  • Integrated Storefront – Let customers browse, quote, and book equipment online.
  • Customer Portal – Provide your customers with real-time access to their Orders, Invoices, and Rental history.

If you're already using one or both—great! Now it's easier than ever to learn about what else is available. Click Learn More on any product tile to read more, and if you're curious about adding something new, you can Request a Demo right from the page.

👉 We’ll be adding more to the Marketplace soon—including Renterra’s Integrated Marketing solution, built to help you promote your equipment and drive more demand.

Check it out in your account today and keep an eye out for more updates!

New feature

Our Enhanced Contract Management feature is here!

Andy avatar
Shared by Andy • March 27, 2025

Hi there,

We're thrilled to officially roll out Enhanced Contract Management to all Renterra users!

The new Contract Management tools give you more flexibility and control over how rental contracts are created, customized, and sent out.

Here’s what you can do with Enhanced Contract Management:

  • Build Your Own Templates
    Create multiple contract templates for different use cases. Whether it's a short-term rental agreement, long-term lease, or specialty contract, you can build exactly what you need.
  • Drag-and-Drop Editor
    Use the Template Builder to insert a placeholder for Order details, custom text, page breaks, and signature / initial fields—no coding required.
  • Signature Control
    Place as many Signature and Initial fields as needed—drag, drop, and reposition with ease.
  • Swap Templates on the Fly
    Need to change a contract mid-order? Swap between templates at any time without losing any key info.
  • Multi-Contract Support
    Send out different contracts on the same Order for separate approvals or stakeholders.
  • Send & Track
    Email or text contracts for e-signature, then easily view, download, or resend signed copies right from the Order page.

⚠️ Need Help Creating a Custom Template?

We highly recommend reaching out to our team for support if you'd like help creating or setting up a new contract template. It’s a powerful tool, and we want to make sure it’s configured exactly the way you need it.


👉 Click the link below to learn how to get started with Enhanced Contract Management, or reach out to us directly—we're happy to help!

New feature

Introducing our new "Dispatch" Module!

Andy avatar
Shared by Andy • January 13, 2025

Hi there,

While many of you have had beta-access to this feature (and you're feedback has been super helpful), we're super excited to broadly release our Dispatch Module to all customers!

The Dispatch feature centralizes all logistics operations by:

  1. Collecting all future deliveries and pickups in an easily accessible "Unassigned" bucket
  2. Allowing users to assign specific tickets to eligible drivers
  3. Providing options to modify delivery or pickup times directly from the interface
  4. Displaying assigned rides to the respective drivers via their mobile app, along with the scheduled times

Benefits of Dispatch

  1. Improved Scheduling: Ensures every delivery and pickup is planned and assigned, avoiding overlooked or delayed tasks
  2. Better Organization: Centralizes logistics management, making it easy to view, assign, and adjust tasks
  3. Streamlined Communication: Drivers see only their tasks on the mobile app, reducing confusion and improving efficiency.

Click the link below to learn more about getting started with the Dispatch module!

New feature

Introducing Customizable Customer "Communications"

Andy avatar
Shared by Andy • December 13, 2024

Hi there,

We're excited to officially release our Customer Communications feature!

Overview of the Feature

The "Customer Communications" feature in Renterra allows you to streamline and personalize your interactions with customers at various points throughout their rental experience. This tool empowers you to customize and automate email and SMS messages for key rental milestones, ensuring timely and relevant communication.

To access this new feature, head to Admin -> Communications

Key Benefits

  • Customization: Tailor messages to reflect your brand voice and provide personalized content.
  • Automation: Save time by automating communication tasks like reminders and confirmations.
  • Streamlined Communication: Ensure consistent messaging and improve customer satisfaction with timely updates.

We hope you, and your customers, enjoy!

Feature update
Improvement

Edit Invoices & Track Activity

Haley avatar
Shared by Haley • August 01, 2024

We've added the ability to edit even more details on your invoices. By editing an invoice you will be able to:

  • Edit, Delete, or Add Line Items
  • Customize Invoice Details
  • Adjust Display Options

Keep track of any changes by viewing the recent activity on an invoice. This allows you to see what changes were made, when they were made, and who made them. The recent activity will also show when the invoice is sent and to whom it was sent.

New feature
Product update

Introducing the new and improved Analytics dashboard!

Haley avatar
Shared by Haley • July 23, 2024

Unlock the power of your data with Renterra's new and improved analytics dashboard! Explore detailed reporting on your Assets, Financial, and overall Company performance.

Drill Down Your Reports

Gain control over your reporting with the power of drilling down. This option provides a deeper, more detailed view by extending data analysis one step further. For instance, you can drill down from categories to analyze the Time Utilization of each individual item.

Ask Renterra

Search your insights with a simple question and save the report for easy access later. Provide feedback to our team by letting us know whether or not Ask Renterra answered your question by using the checkmark or x.

Pre-Built Reports

Discover a selection of ready-made reports for easy access to essential information. Reports can be easily downloaded in Excel or csv. format.

Have a question? Chat with us directly or email us at [email protected].

New feature

Payment Links for Deposits

Sarah avatar
Shared by Sarah • June 03, 2024

Hi there,

We are excited to share that you can now send your customers Payment Links for Deposits.

On the deposit Drawer, you can now click the "Send Link" button in order to collect deposits via SMS/Email.

When your customer receives the link and goes to pay a deposit, this is what they will see.