Renterra Product Updates - April 22, 2026

Big release week with three major features: Time Tracking on Work Orders, Trackunit Telematics Integration, and Customizable Customer Intake Form

🚀 New Features

Time Tracking on Work Orders

Your maintenance team can clock in and out of a timer to track labor hours per work order.

• Technicians can clock in and out across multiple shifts on a work order, or across multiple work orders
• Multiple technicians can track time on the same timer
• Active timers stay visible even when navigating away from the work order page

You can see exactly how long a work order takes—and compare actual service hours to what you billed.

• Admins and general members can manually add, edit, or delete time entries for corrections
• Use Bill Time to sum a technician's time entries into one labor line item, prefilled with their labor rate, which you can set in Admin > Team.
• View the Employee Service Times Report to compare actual labor vs. what you billed, broken out by technician or work order

📄 Read the full Help Center article

Trackunit Telematics Integration

Trackunit is now a supported telematics provider alongside Hapn. Connect your Trackunit account to see live location, fuel level, and hour meter data on your inventory.

Trackunit also integrates with 100+ OEMs — including Kubota, John Deere, Genie, Bobcat, and many more. If you already integrate your OEM telematics into Trackunit, that OEM data can now be integrated into Renterra.

Admins can connect Trackunit accounts in Admin Settins > Telematics.

📄 Read the full Help Center article

Customizable Customer Intake Form (coming later today)

Set intake form fields as required so customers stop skipping fields you need. If you don't collect a field, you can hide it.

You can also now collect payment information on the form—customers can add a credit card or ACH account during intake, validated at submission. No payment is submitted, but the card gets saved to the customer's profile. The intake form still works alongside Vouched for ID verification.

Customize your Customer Intake Form in Admin > Settings > Customer.

💡 Improvements

• Backdate Invoice Dates: Admins and Accountants can now set the invoice date (the date it posts to the general ledger) when entering invoices after the actual creation date—useful for catching up on delayed billing.
• Job Site Zip Code on the Ledger: Job site zip codes now appear in the general ledger data grid for easier territory and tax reporting.
• Default to Billing Email on Invoices: When sending an invoice, the customer's billing email is now pre-filled as the recipient.
• Call-off Numbers: Each called-off item now has a generated call-off number you can provide to customers who want one for verification.
• Update Meter Readings During a Work Order: Record an item's meter readings directly from its work order.
• Easier Signing on Standard Contracts: Bigger signature box on standard contracts for a smoother in-contact signing process.
• Multi-Select Locations on Yard View: Filter Yard View by multiple locations at once.

🛠 Bug Fixes

• Ledger Accounts for Parts on Work Orders: parts now use the sales ledger account defined on its inventory page
• Dispatch Fees: Now respect kilometer unit preferences instead of defaulting to miles
• Storefront Buy Tab: Now shows correctly on sites with sale items
• Invoice Email Links: Fixed issue where it was showing "Page not Found"

🔜 Upcoming

• Fuel Management: Automatically add fuel line item charge based on checkin vs checkout usage.