Renterra Product Updates – September 30, 2025

This changelog delivers one of your most requested features—dispatch is now fully mobile! Manage operations from anywhere, while drivers get everything they need in one view—deliveries, pickups, and private notes all in one place. Plus, we've added customer merging, automatic PDF quotes, and more.

🚀 New Features

Dispatch Management on Mobile: Access the full dispatch board on your phone. Assign and reassign deliveries from anywhere, giving managers flexibility on the go.

​Combined Deliveries/Pickups View: Drivers can now see pickups and deliveries in a single screen. Switch between pickup-only, delivery-only, or all jobs at once, reducing extra app navigation.

Private Notes Displayed on Dispatch Cards: Drivers see private notes directly on order cards, so they have the right context without opening each order.

​Send Quote Includes PDF: Quote emails now include a PDF copy that follows your chosen display preferences for prices, rates, or both.

​Customer Merge Tool: Admins can now merge duplicate customers. The tool shows both records side by side so you can pick which details to keep, keeping your customer list accurate without losing notes or addresses.

💡Improvements

• Maintenance Assignments Display: Work orders behave like dispatch tickets: once assigned, they disappear from other users and only show for the assigned employee.
• Overdue Hard Downs Show as Unavailable: Items with overdue hard downs now always show as unavailable until the related work order is closed, reducing rental risk.
• SMS Driver License Verification: Speed up customer verification. When creating or editing a customer, easily send them a text link to complete license verification on their phone.
• Audit Logs for Customer Intake: Customer pages now include an audit log showing when intake forms were filled out, adding visibility to recent activity.
• Maintenance Tax Editing: You can now edit tax-exempt status on work orders even before line items are added. The billing summary always shows the tax option. Work orders now fetch and update tax rates even if previously set to tax exempt.
• Order Creation Protection: The “Create Reservation” button now disables after the first click, preventing accidental duplicate orders.
• Portal Payment Method Filters: The customer portal now only shows payment types you’ve enabled, preventing confusion or failed payments from unused methods.

🛠️ Bug Fixes

• Portal Notification Names: Customer portal request notifications now always display the correct customer name, even when multiple users are on an account.
• Dispatch Empty State: Fixed the “Add Driver” button when the dispatch board has no driver columns.

🔜 Upcoming

• Quickbooks Online Transaction Sync
• Purchase Orders & Vendor Management